Last updated: September 21, 2024
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service, including handling payments. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
We also use cookies and similar tracking technologies to improve user experience, analyze website traffic, and deliver personalized content. By using our website, you consent to our use of cookies as described in this policy.
Words with capitalized initials have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. We implement industry-standard security measures, including encryption and secure server protocols, to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
When using our Service, we may ask you to provide personally identifiable information, such as:
We collect and process payment details, including credit card information, billing addresses, and transaction details through Stripe, our third-party payment processor. and is subject to their privacy policies. We do not store full credit card information on our servers. Payment data is encrypted and stored securely by Stripe.
Our payment processor, Stripe, may use cookies and other tracking technologies as part of their service to process payments securely. These cookies are controlled by Stripe and are subject to their own privacy policy. You can learn more by visiting Stripe’s Privacy Policy.
We use third-party services, such as Stripe, to process payments for our services. We do not store any payment card information on our servers. All payment processing is handled securely by Stripe. You can review Stripe's privacy policy here: https://stripe.com/privacy.
When you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, payment information (such as credit card numbers), email address, and phone number. This information is used to process your payments, prevent fraud, and fulfill your orders. Stripe may collect this information directly from you and use it in accordance with their own privacy policies.
We ensure that our payment processor complies with all applicable regulations and industry standards, such as PCI-DSS, to protect your payment data. However, if you have any concerns or questions regarding the handling of your payment information, please contact Stripe directly or our support team at contact@vischarts.com.
VisCharts works with third-party analytics and data providers to collect and process data on market trends, cryptocurrency prices, and other relevant metrics. These third-party services help us improve our platform and deliver relevant insights. All data shared with third parties is anonymized where possible and processed in compliance with applicable data protection regulations.
As part of our services, your data may be transferred to, and processed in, countries other than the one in which you reside. These countries may have different data protection laws than your home country. However, we take all necessary measures to ensure that such transfers comply with applicable data protection laws and that your data is protected under this privacy policy.
VisCharts utilizes artificial intelligence (AI) and automated decision-making technologies to analyze data and provide insights on portfolio performance and market trends. These insights are data-driven and intended for informational purposes only. The AI algorithms do not provide personalized financial advice or make financial decisions on behalf of users.
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies help us understand how users interact with our website and enhance your browsing experience.
VisCharts uses cookies to enhance your experience, collect analytics data, and provide tailored services. You can control the use of cookies through your browser settings.
You can manage your cookie preferences by accepting or denying cookies when prompted on our website. Additionally, you can control cookies via your browser settings to refuse or delete cookies.
For informational purposes only: The data, analytics, and insights provided by VisCharts are for informational purposes only. We do not provide financial advice or recommendations, and our platform should not be relied upon for financial decision-making.
To process payments: We collect necessary payment details to process subscription payments for the services you opt into, such as credit card information and billing address, through a secure payment gateway (Stripe). We do not store full payment information on our servers.
Data Analytics for Portfolio Insights: We use data analytics to provide insights and analysis on cryptocurrency portfolios, market trends, and risk metrics. These analytics help users manage their portfolios by delivering data-based insights. No personal financial decisions are made by our platform, and the data provided is for informational purposes only.
Under the General Data Protection Regulation (GDPR), we rely on the following legal grounds to process your personal data:
As a resident of the European Economic Area (EEA), you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at contact@vischarts.com. We will respond within one month of receiving your request.
VisCharts is based in the United States, which means your personal data may be transferred to and processed in the U.S. or other countries outside of the European Economic Area (EEA). When such transfers occur, we ensure that adequate protection measures are in place, such as using standard contractual clauses approved by the European Commission, to safeguard your personal data.
We will retain your personal data for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your data, we will process this request unless we are required by law to retain the data for a longer period.
We use Stripe to handle payments. Stripe collects and processes payment information on our behalf. Stripe complies with the Payment Card Industry Data Security Standard (PCI-DSS) and other relevant laws to ensure the secure processing of your payment information.
Stripe's privacy policy can be viewed at https://stripe.com/privacy.
By submitting your payment information, you agree to Stripe's privacy policy and the processing of your data for payment purposes.
We take reasonable measures to secure your Personal Data, including your payment information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with GDPR.
Access and Deletion: You can request access to or deletion of your Personal Data, including payment information, by contacting us at contact@vischarts.com.
Updating Payment Information: You may update your payment details within your account settings or by contacting us directly.
If you have questions about how we use cookies, you can contact us at: contact@vischarts.com.